Return & Refund Policy – Liquidation Pallets

1. Returns on Liquidation Pallets

• All sales are final on liquidation pallets due to the nature of bulk, as-is purchases.

• We do  accept returns or offer refunds unless there is a verifiable error on our part (e.g., wrong pallet shipped, major undisclosed damage)

• return time 8 days 

2. Inspection & Claims

• Buyers must inspect pallets upon delivery and report any discrepancies (missing items, major damage not as described) within 48 hours of receipt.

• Claims must include photo/video evidence and a detailed description of the issue.

3. Approved Claims (Errors on Our Part)

• If we made a mistake (e.g., wrong category, missing items as listed), we may offer:

  • A partial refund (based on the discrepancy).

  • Replacement items (if available).

  • Store credit for future purchases.

• No cash refunds unless explicitly agreed upon.

4. No Warranty on Merchandise

• Liquidation pallets are sold “as-is, where-is” with no guarantees on brand, condition, or functionality.

• We do not cover:

  • Buyer’s remorse (e.g., not liking items, lower resale value than expected).

  • Minor damages (common in liquidation sales).

  • Items not matching personal expectations.

5. Shipping & Handling for Approved Returns

• If a return is approved due to our error, we will cover return shipping costs.

• If a buyer requests a return for non-error reasons, they are responsible for all shipping and restocking fees (if applicable).

6. Contact Us

• For any issues, email info@liquidationpalletssales.com within 48 hours of delivery with order details and evidence.

Why This Works for Your Business:

✅ Protects you from fraudulent returns.
✅ Sets clear expectations for liquidation buyers (who understand “as-is” sales).
✅ Still offers fairness in case of genuine mistakes.